AI-powered sales & marketing automation for hospitality
Guestwise integrates to your existing systems to maximise guest visits, retention and revenue with no extra resources required.
Currently unlocking £40m+ in tracked incremental revenue
across 35+ brands in 2,100 locations including Miller and Carter, Mission Mars, Prezzo, Vintage Inns, Toby Carvery and more
Revenue is left on the table when data sits siloed in multiple systems and teams lack the resource to unlock it.
Teams can’t automate personalised marketing at scale or respond instantly to every message when their data and tools don’t work together.
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Turn abandoned bookings and website behaviour into dynamic retargeting emails that drive new revenue.
Turn guest behaviour, such as pages viewed, actions taken or missed, into hyper-targeted automated emails that drive incremental revenue on tap. -
Great ideas, but zero time?
AI makes it possible to personalise at scale without adding workload.With the right tools, teams are empowered to scale faster and more efficiently with AI-driven automation and guest
engagement. -
Give guests the instant, informative
answers and bookable confirmations they love.Turn instant answers into a better guest experience. AI-powered instant answers boost guest satisfaction and give your team more time to focus on high-impact work.
Guestwise connects guest insights with AI to automate marketing and deliver real-time personalised content across email, paid social, and enquiries.
24/7 Guest support delivered
in your tone of voice
AI-powered virtual assistant provides instant venue-related answers that your guests will appreciate. Delivered 24/7 across chat, web, email, and social.
Automated real-time lead &
booking handling
Guestwise qualifies enquiries and makes bookings instantly. No forms, no delays, no lost revenue – and less manual work for your team.
Never miss a moment
in the guest journey
Track guest behaviour across email, web and paid social to deliver the right message at the right time. You no longer have to miss out on capturing abandoned bookings, lapsed guests, birthday or other seasonal campaigns.
Get in-venue guest insights
at a glance
Provide your ops team with clear guest insights, while a single guest view powers real-time personalised content on paid social and email, with revenue tracked per table across all venues.
Personalised marketing, fully
automated
Guestwise creates and automates marketing content based on real-time triggers and insights, and our AI tools help teams build personalised campaigns across channels.
Double your opt-ins with the amount of guest data captured
Activate turns everyday guest interactions into opted-in data, richer profiles, and actionable preferences, boosting loyalty sign-ups and powering smarter campaigns.
Get more from the bottom of your funnel
Guestwise uses gamification and out-of-the-box referral programmes to encourage guests to recommend your business to friends and family and incentivise additional visits.
Integrations that
do the heavy lifting
Guestwise integrates with Airship, Acteol, Zonal, Eagle Eye, Live Res, Adobe Campaign and Savvy to connect guest data & automate campaigns across SMS, web, and social without disrupting existing operations.
Delivering guaranteed results
for 35+ hospitality brands
£40m+
influenced by Guestwise
30%+
conversions for multi-site groups
20x ROI
management and automated campaigns
Experience sales & marketing automation built for hospitality, powered by AI.
Book a 30-minute demo to see real
hospitality marketing automation in action.
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Live platform walkthrough with hospitality-specific examples.
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ROI calculation based on your venue count and guest data.
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Integration roadmap for your existing tech stack.
Guestwise is designed for the pace of multi-site
operators within the hospitality ecosystem.
Guestwise connects the systems you already use, keeps data consistent, and adapts quickly, giving your teams more agility.
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Without Guestwise
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Teams stretched thinNo time to build personalised campaigns
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Missed EnquiriesSlow responses lead to lost bookings
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Channels work in silosNo connected tracking between channels
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Lack of guest visibilityNo guest insights for FOH or marketing to use
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Fragmented tech stackTeams are bogged down by using too many systems
The result:Lean teams can’t keep up with guests in real time. -
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20x+ ROI on 25-site estate
automation
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AI-powered campaignsAI powers & builds campaigns automatically
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Instant response time24/7 responses to booking requests and FAQs
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Connected dataCross-channel tracking all in one platform
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Guest insights on demandGet guest summaries for better in-venue experiences
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Faster executionMore conversions & measurable revenue impact
The impact:Higher revenue per guest, lower overheads, and zero ramp-up time required. -
Built by hospitality people,
for hospitality people
Operators aren’t short on ideas, but they’re short on time, data and disconnected systems. We built Guestwise for hospitality teams to finally deliver the personalised guest experiences they’ve always wanted to, without adding headcount or complexity. Hospitality thrives when teams have the time to be present with guests, and our platform gives teams more time to make guests experiences special.
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Carey Benn
CEO & Co-founder
12+ years in hospitality tech. Previously built and scaled guest engagement platforms for major UK pub and restaurant groups.
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Aden Fraser
CTO & Co-founder
10+ years in hospitality technology. Led technical development for guest data platforms serving 1,000+ hospitality venues.
Partner with the Guestwise platform to give your team time back, increase revenue, and adapt quickly to your needs.
Join Mitchells & Butlers, Zizzi, Prezzo and 35+ hospitality brands
unlocking £40m+ in incremental revenue with Guestwise.
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